Engineering Stores Apprentice

HAYLEY DEXIS; Sherburn in Elmet; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Uniform and PPE provided

Training through Hayley Academy

23 days annual leave + holidays

Job summary

Hayley Dexis is looking for a Customer-Facing Engineering Stores Apprentice to join our onsite team in Sherburn. You’ll help ensure critical machine parts are available and support a busy engineering environment, reducing downtime and improving efficiency.

This 16-month apprenticeship in Customer Service (Level 2 or 3 depending on prior qualifications) includes study during working hours, with potential progression to Customer Service or Internal Sales and training through the Hayley Academy.

Qualifications

• GCSEs in English and Maths required.
• Strong communication and customer service mindset.
• Willingness to learn and travel locally.

Responsibilities

• Ensure critical parts are available to keep site operations running.
• Learn stores, engineering and customer service processes in a real environment.
• Support apprenticeship study and develop through Hayley Academy.

Skills

Customer service

Communication

Attention to detail

Teamwork

Basic IT skills

Microsoft Office

Education

GCSE English

GCSE Maths

Tools

Microsoft Office

Job description

Apprenticeship Wage & Benefits

Job Type: Apprenticeship Location: Sherburn Hours: 40 hours per week Apprenticeship Wage & Benefits

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. We currently employ over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

Hayley Dexis is looking for a Customer-Facing Engineering Stores Apprentice to join our onsite team supporting a busy manufacturing environment in Sherburn.

This is not your typical warehouse role — it’s an exciting opportunity to start a long-term career in engineering stores, procurement, and operations, working directly with engineers and site teams where your work has a real impact.

About the role:

You’ll be based onsite at a customer’s facility, working in a customer‑facing engineering stores environment. You’ll play a key role in making sure critical machine parts and components are available when needed — helping to keep operations running efficiently and reduce downtime.

This is a hands‑on role where you’ll learn how stores, engineering, and customer service come together in a real working environment.

Successful candidates will undertake an apprenticeship in Customer Service. The level of qualification will depend on what current level of qualification you have achieved already.

Following successful completion, there may be the opportunity to progress into a Customer Service or Internal Sales role.

About The Apprenticeship

• Apprenticeship in Customer Service (Level 2 or 3 depending on experience)
• Duration: typically, 16 months
• Study and coursework completed during working hours
• Regular support from a training provider and your manager

What we’re looking for in our Apprentice

• A genuine interest in customer service and building a career
• Enthusiastic & motivated
• Good communication skills (verbal and written)
• GCSEs (or equivalent) in English and Maths
• Basic IT skills (including Microsoft Office)
• Strong attention to detail and logical thinking
• Well‑presented and professional approach
• Able to travel to and work locally

No prior experience is required—just the right attitude and commitment to learning.

What you’ll get in return

• Apprenticeship salary from £16,640
• From 23 days annual leave (plus public/bank holidays)
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

• Initial screening
• Online Assessment
• Microsoft Teams interview with our Early Careers team
• Face to face interview
• Decision outcome

We’ll close this role on Sunday 30 August, but may do so earlier if we receive strong interest so don’t miss out.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]