Customer-Focused Business Support Assistant (Hybrid)

Ian Williams Ltd.; Chipping Sodbury; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Profit share scheme

Pension contribution up to 5%

23 days annual leave (+4-8 days viaBuy

Life Insurance 3 X Salary

Flexible and hybrid working patterns

Employee wellbeing programme & free 1:

Job summary

Ian Williams Ltd in Chipping Sodbury is recruiting a Business Support Administrator to provide essential administrative and customer service support across repairs and maintenance projects. The role emphasizes accurate data handling, efficient orders processing and strong internal/external collaboration.

You will join a fast-paced team and benefit from hybrid working (3 days in office, 2 at home), with opportunities for professional development and a competitive benefits package that includes

Qualifications

• GCSEs including Maths and English.
• Initiative-taking and adaptable approach to work.
• Some customer service based administrative experience.
• Willingness, drive, and commitment to deliver.
• Excellent IT skills MS Office, Outlook and Excel (basic level).

Responsibilities

• Raising and processing orders and a range of scheduled and reactive administrative tasks including data input, invoicing, letter writing and mailbox management.
• Supporting the procurement and ordering of site materials, processing purchase order numbers, taking queries from the client, and ensuring tasks are completed to resolution.

Skills

Customer service

Administrative support

MS Office

Excel

Education

GCSEs including Maths & English

Tools

MS Office

Outlook

Excel

Job description

Ian Williams Ltd in Chipping Sodbury is recruiting a Business Support Administrator to provide essential administrative and customer service support across repairs and maintenance projects. The role emphasizes accurate data handling, efficient orders processing and strong internal/external collaboration.

You will join a fast-paced team and benefit from hybrid working (3 days in office, 2 at home), with opportunities for professional development and a competitive benefits package that includes