Business Support Administrator

Ian Williams; Peacehaven; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Profit share scheme

Pension contribution up to 5%

23 days annual leave

Life Insurance 3 X Salary

Hybrid working pattern

Job summary

Ian Williams is seeking a Customer focused Administrator (Business Support Assistant) to join our growing maintenance business across the UK. You will value first class customer service and support our operations by handling orders, data input and correspondence, helping ensure timely delivery of repairs and services.

We offer Hybrid Working - 3 days in office, 2 at home, annual pay reviews, and a benefits package including pension contributions, life insurance and a profit share scheme.

Qualifications

• GCSE level or equivalent including Maths and English.
• Some customer service based administrative experience is welcomed.
• Good IT skills with MS Office suite and a can-do attitude.

Responsibilities

• Raising and processing orders and a range of admin tasks.
• Data input, invoicing, letter writing and mailbox management.
• Support procurement and ordering of site materials and queries handling.

Skills

Customer service

Pro-active attitude

Education

GCSEs including Maths and English

Tools

MS Office

Outlook

Excel

Job description

Ian Williams has a great opportunity for a customer focused Administrator (known internally as a Business Support Assistant)

Business Support are integral to the operational team's successful delivery of our repairs and maintenance services across the UK, and we seek someone who relishes being such an important part of our thriving, fast paced and ever-expanding maintenance business.

We do offer Hybrid Working - 3 days in office, 2 at home.

Benefits:

• Be part of a company profit share scheme - We paid out 9.33% of salary last year
• Let us help you prepare for your future with an employer pension contribution of up to 5%
• 23 days annual leave, buy up to 5 days or sell up to 3 days per year
• Life Insurance 3 X Salary
• We want our employees to have a well-balanced work/ life balance, therefore flexible and hybrid working patterns would be considered.
• Wellbeing at work. Access to an employee assistance programme to support your health and wellbeing, as well as free legal and financial advice

The Business Support Administrator role:

You will value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams.

Core tasks will include:

• Raising and Processing orders. Conducting a range of scheduled and reactive administrative tasks including data input, invoicing, letter writing and multiple mailbox management.
• You will also be responsible for supporting the procurement and ordering of site materials, processing purchase order numbers, taking queries from the client/customer, whilst seeing your tasks through to completion/resolution.

What will I bring to the Business Support Administrator role?

Education to GCSE level or equivalent (to include Maths and English)

You will have an initiative-taking and adaptable approach to work; we are not looking for the finished article, but welcome and encourage anyone with some customer service based administrative experience and the right willingness, drive, and commitment to deliver, to apply!

Excellent IT skills MS Office, Outlook, and Excel (basic level),

A pro-active and can-do attitude (essential) for a fast-paced, high volume, reactive office environment

Additional Benefits include:

• Annual pay reviews
• Enhanced maternity/ paternity pay
• Training and development opportunities
• Trade discounts from our preferred suppliers for you and your friends and family
• Specsavers vouchers

About Ian Williams Ltd

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

We reserve the right to shortlist prior to the closing date based on application volumes.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.