Customer-First Retail Department Manager (Temp, 39h)

H&M; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in Plymouth is seeking a Department Manager responsible for overseeing a department to drive sales and deliver excellent customer experiences. The ideal candidate should have management experience in customer-facing environments, with a passion for profitability and a customer-first mindset. This temporary position offers 39 hours per week with flexible availability required. Attractive benefits and a staff discount card are included, alongside opportunities for development.

Benefits

Staff discount card

Development opportunities

H&M Incentive Program

Qualifications

• Experience in managing teams in customer-focused roles.
• Ability to evaluate and support team performance.
• Understanding of sales and profit KPIs.

Responsibilities

• Lead the team to ensure excellent customer experience.
• Provide feedback and support for team development.
• Analyze and follow up on department sales and profit.

Skills

Management experience in a customer-facing environment

Leading and managing teams

Passion for profitability

Customer-first mindset

Job description

A leading fashion retailer in Plymouth is seeking a Department Manager responsible for overseeing a department to drive sales and deliver excellent customer experiences. The ideal candidate should have management experience in customer-facing environments, with a passion for profitability and a customer-first mindset. This temporary position offers 39 hours per week with flexible availability required. Attractive benefits and a staff discount card are included, alongside opportunities for development.