Customer-Driven Retail Experience Associate

JDSports; Dudley; On-site; GBP 18,000 - 23,000; Full time

Job summary

JD Sports is seeking a Store Colleague to join our retail team in the UK. You will greet customers, provide product information, and maintain high service standards on the shop floor.

In this role you will replenish stock, support with transactions, and help ensure displays are attractive and well organised. A positive attitude, teamwork, and a willingness to learn are essential to success.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintain high standards of customer service.
• Keep shop floor presentation high with clean, organised display and stock areas.
• Replenish stock and ensure products are correctly displayed to company standards.
• Handle transactions, cash handling, stock processing, and preparing deliveries.

Skills

Adaptability

Customer engagement

Organisation

Teamwork

Willingness to learn

Job description

JD Sports is seeking a Store Colleague to join our retail team in the UK. You will greet customers, provide product information, and maintain high service standards on the shop floor.

In this role you will replenish stock, support with transactions, and help ensure displays are attractive and well organised. A positive attitude, teamwork, and a willingness to learn are essential to success.