Customer-First Retail Assistant | Training, Leave & Discounts

Screwfix Direct Ltd.; Redditch; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave including bank

Pension scheme with employer contrib.

Life cover

20% discount with Screwfix/B&Q

Private healthcare discount

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll support stock, assist deliveries, and work as part of a friendly team.

We offer comprehensive training, a competitive hourly rate, and a focus on work-life balance. Enjoy generous benefits and development opportunities within a growing UK retailer.

Qualifications

• Ability to deliver friendly, high-quality service.
• Strong communication and interpersonal skills.
• Willingness to learn and follow training programs.
• No prior retail experience required but enthusiasm is essential.

Responsibilities

• Host customers in-store and identify their needs.
• Help maintain warehouse standards and stock levels.
• Collaborate with team to ensure smooth store operations.

Skills

Customer service

Communication

Team player

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll support stock, assist deliveries, and work as part of a friendly team.

We offer comprehensive training, a competitive hourly rate, and a focus on work-life balance. Enjoy generous benefits and development opportunities within a growing UK retailer.