Customer-First Retail Assistant — Training & Growth

Screwfix Direct Ltd.; Nechells; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme

Life cover

20% Screwfix/B&Q Discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix is hiring a Retail Assistant for a fixed-term contract up to 3 months. You will welcome customers, identify needs, and guide them to the right products to ensure a smooth store experience.

Join a busy team with comprehensive training and varied shifts to support a healthy work-life balance. Prior retail experience isn’t required, and we offer a supportive environment with developing career opportunities.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Great communicator who loves to help people.
• Willing to learn; no retail experience required.

Responsibilities

• Host customers in-store, understand their needs and guide them to products.
• Help with deliveries, stock, and processing customer orders to keep standards high.
• Be part of a team that takes pride in the store, collaborates and maintains a positive environment.

Skills

Customer service

Communication

Team player

Flexibility

Job description

Screwfix is hiring a Retail Assistant for a fixed-term contract up to 3 months. You will welcome customers, identify needs, and guide them to the right products to ensure a smooth store experience.

Join a busy team with comprehensive training and varied shifts to support a healthy work-life balance. Prior retail experience isn’t required, and we offer a supportive environment with developing career opportunities.