Customer-First Optical & Hearing Sales Advisor

Scrivens Opticians & Hearing Care; Newark on Trent; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Staff discounts on optical and hearing

28 days annual leave including bank-h’

Full training and support from day one

Career pathways into senior sales, mgm

Generous staff discount scheme

Job summary

Scrivens Opticians & Hearing Care is seeking a friendly Sales Advisor to be the first point of contact for customers in-store. You will help customers choose optical and hearing products, provide clear advice on frame styles and lenses, and process sales and bookings using our branch systems.

You will work as part of a welcoming team, with opportunities to progress into senior sales, management, or clinical roles.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience preferred but not essential.
• Able to work well in a team and independently.
• Basic IT skills and good attention to detail.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the branch team to ensure a smooth customer journey.

Skills

Communication skills

Customer service

Retail experience

Teamwork

Attention to detail

Willingness to learn

Job description

Scrivens Opticians & Hearing Care is seeking a friendly Sales Advisor to be the first point of contact for customers in-store. You will help customers choose optical and hearing products, provide clear advice on frame styles and lenses, and process sales and bookings using our branch systems.

You will work as part of a welcoming team, with opportunities to progress into senior sales, management, or clinical roles.