Customer Experience Champion

Retail; Nuneaton; On-site; GBP 1,240,000 - 1,515,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Mental wellbeing resources

Financial support

Job summary

Sainsbury's is seeking a Customer Assistant in the United Kingdom to deliver friendly, attentive service and support across store duties. You will engage with customers, restock shelves, process orders, and promote products using digital tools.

No formal experience required—training provided and opportunities to learn and grow within the store. You will be part of a dynamic team in a physical, fast-paced environment, committed to helping customers and maintaining high standards throughout the

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Put customers first and make them feel valued through friendly, helpful service.
• Help wherever customers need you, including filling shelves, picking orders, serving customers or selling products.
• Use digital tools to do your job and enhance customer experience.
• Organise and move stock, keep shelves tidy and presented, and move heavy loads to store locations.
• Build knowledge of products, services and promotions to confidently recommend to customers.

Skills

Friendly and welcoming

Fast-paced environment

Team player

Flexible

Willing to learn

Digital tools proficiency

Attention to detail

Tools

Digital tools

Job description

Sainsbury's is seeking a Customer Assistant in the United Kingdom to deliver friendly, attentive service and support across store duties. You will engage with customers, restock shelves, process orders, and promote products using digital tools.

No formal experience required—training provided and opportunities to learn and grow within the store. You will be part of a dynamic team in a physical, fast-paced environment, committed to helping customers and maintaining high standards throughout the