Customer Experience Specialist

Bestway Group; Bramley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Bestway Group is seeking a store assistant focused on delivering exceptional customer service in a fast-paced retail environment. You will greet customers, answer queries, and work with honesty and enthusiasm to help with promotions and stock displays.

You should be a strong communicator, adaptable, and a team player who can prioritise tasks and maintain positive relationships with colleagues and customers alike. Diversity and inclusion are valued.

Qualifications

• A passion for delivering exceptional customer service.
• Strong communication skills and ability to build relationships.
• Flexible, adaptable and team-oriented.
• Ability to prioritise tasks and work in a store environment.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Respond to queues and queries quickly and efficiently.
• Attend to customer needs and provide attentive service.
• Be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Stock replenishment and merchandising per guidelines.

Skills

Exceptional customer service

Strong communication

Building positive relationships

Flexibility

Task prioritization

Team player

Job description

Bestway Group is seeking a store assistant focused on delivering exceptional customer service in a fast-paced retail environment. You will greet customers, answer queries, and work with honesty and enthusiasm to help with promotions and stock displays.

You should be a strong communicator, adaptable, and a team player who can prioritise tasks and maintain positive relationships with colleagues and customers alike. Diversity and inclusion are valued.