Retail Customer Experience Associate

Bestway Group; Stonehouse; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Bestway Group is seeking a customer-focused store assistant to join our team. You will greet customers warmly, respond to queries promptly, and assist with promotions and merchandising. Your role includes maintaining stock accuracy and ensuring product freshness.

We value flexibility and strong teamwork, with opportunities to develop in a supportive, diverse retail environment across our stores. If you enjoy interacting with people and taking initiative, we’d love to hear from you.

Qualifications

• The desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication

Team player

Flexible

Job description

Bestway Group is seeking a customer-focused store assistant to join our team. You will greet customers warmly, respond to queries promptly, and assist with promotions and merchandising. Your role includes maintaining stock accuracy and ensuring product freshness.

We value flexibility and strong teamwork, with opportunities to develop in a supportive, diverse retail environment across our stores. If you enjoy interacting with people and taking initiative, we’d love to hear from you.