Customer-Focused Sales & Service Associate

Bestway Group; Limpsfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group is seeking a customer-focused individual to join our team in a store environment. You will greet customers, respond to queries, and support merchandising, promotions and stock checks to ensure a high-quality shopping experience.

We value teamwork and flexibility, and encourage applicants from diverse backgrounds. If you enjoy working with people and delivering great service, we would love to hear from you.

Qualifications

• Demonstrate a commitment to delivering exceptional customer service.
• Strong communication skills and clarity in interactions.
• Ability to build and maintain positive working relationships with colleagues and customers.
• Be flexible and adaptable to store needs and shift patterns.
• Capable of prioritising tasks to meet store objectives.
• Act as a strong team player and support team spirit.

Responsibilities

• Greet customers in a friendly, welcoming manner.
• Respond to queues and queries quickly and efficiently.
• Be attentive to customer needs and provide help as required.
• Maintain courtesy, cheerfulness and respect in all interactions.
• Recommend products and promotions to customers.
• Carry out freshness checks and ensure product quality.
• Maintain till accuracy and handle transactions correctly.
• Stock replenishment and merchandising per company guidelines.

Skills

Customer service

Communication

Relationship building

Flexibility

Prioritisation

Teamwork

Job description

Bestway Group is seeking a customer-focused individual to join our team in a store environment. You will greet customers, respond to queries, and support merchandising, promotions and stock checks to ensure a high-quality shopping experience.

We value teamwork and flexibility, and encourage applicants from diverse backgrounds. If you enjoy working with people and delivering great service, we would love to hear from you.