Retail Sales Assistant - Customer Experience

Bestway Group; Trowbridge; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group is seeking a customer-focused individual to join our store team. You will greet customers warmly, assist with their queries, and support merchandising and stock replenishment to ensure a smooth shopping experience.

The role emphasizes exceptional service, teamwork, and flexibility to meet store needs. You will be part of a diverse team that values positive relationships and a proactive approach to tasks.

Qualifications

• Demonstrates a passion for delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Ability to build positive working relationships with colleagues.
• Flexible and adaptable to store needs and priorities.
• Strong team player with an energetic approach to tasks.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attend to customer needs with courtesy and attentiveness.
• Assist with promotions and merchandising.
• Carry out till accuracy and stock replenishment.

Skills

Customer service

Communication

Teamwork

Adaptability

Prioritisation

Job description

Bestway Group is seeking a customer-focused individual to join our store team. You will greet customers warmly, assist with their queries, and support merchandising and stock replenishment to ensure a smooth shopping experience.

The role emphasizes exceptional service, teamwork, and flexibility to meet store needs. You will be part of a diverse team that values positive relationships and a proactive approach to tasks.