Guest Experience & Sales Assistant

Bestway Group; Verwood; On-site; GBP 19,000 - 23,000; Full time

Job summary

Bestway Group is seeking a friendly and proactive store assistant to join our team. You will greet customers warmly, assist with queries, and ensure excellent service at the till while upholding store standards.

The role requires strong communication, the ability to work well with others, and a flexible approach to shifts and busy periods. You will also support merchandising, stock replenishment, and promotional activities to drive customer satisfaction.

Qualifications

• Excellent customer service skills and a friendly approach.
• Strong communication and interpersonal abilities.
• Able to establish positive working relationships with colleagues and customers.
• Flexible and adaptable to store needs and busy periods.
• Ability to prioritise tasks and work as part of a team.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs and provide help where needed.
• Be courteous, cheerful and respectful at all times.
• Recommend products and promotions to customers.
• Carry out freshness checks and ensure stock is up-to-date.

Skills

Customer service

Communication

Team player

Flexibility

Job description

Bestway Group is seeking a friendly and proactive store assistant to join our team. You will greet customers warmly, assist with queries, and ensure excellent service at the till while upholding store standards.

The role requires strong communication, the ability to work well with others, and a flexible approach to shifts and busy periods. You will also support merchandising, stock replenishment, and promotional activities to drive customer satisfaction.