Customer Experience & Sales Leader

IWG plc; Gloucester; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Induction training

Learning & development

Promotion prospects

Quarterly commission incentives

Flexible workplace benefits

Job summary

IWG plc in Gloucester is seeking a Customer Services & Sales Manager to lead a busy centre, meet sales targets and run the site as your own business.

You’ll manage day-to-day operations, win new business, upsell to existing customers, give tours to prospects and ensure world-class service that turns customers into brand ambassadors. A supportive induction, clear progression and commission incentives complement your workload.

Responsibilities

• Being responsible for managing anything and everything on site.
• Rising to every challenge and solving problems.
• Generating sales by winning new business and upselling to existing customers
• Giving tours to prospective customers.
• Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

Job description

IWG plc in Gloucester is seeking a Customer Services & Sales Manager to lead a busy centre, meet sales targets and run the site as your own business.

You’ll manage day-to-day operations, win new business, upsell to existing customers, give tours to prospects and ensure world-class service that turns customers into brand ambassadors. A supportive induction, clear progression and commission incentives complement your workload.