Customer Experience Specialist — Training & Growth

IWG plc; Manchester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Flexible workplace benefits

Job summary

IWG plc in Manchester is seeking a Customer Services Executive to be at the heart of our global organisation, delivering world-class customer service. You will warmly welcome customers and guests, manage on-site tasks to keep the workspace running smoothly, and help everyone have a great day at work.

We offer engaging induction training, ongoing development, strong promotion prospects, and a suite of flexible workplace benefits designed to support wellbeing and financial security.

Qualifications

• Excellent communication skills and a love of interacting with people.
• A positive, outgoing and can‑do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

Responsibilities

• Greet customers and their guests with warmth and friendliness each day.
• Manage on-site tasks to help our workspace run smoothly and happily.
• Help customers and colleagues have a great day at work.

Skills

Communication skills

Interpersonal skills

Positive attitude

Willingness to learn

Job description

IWG plc in Manchester is seeking a Customer Services Executive to be at the heart of our global organisation, delivering world-class customer service. You will warmly welcome customers and guests, manage on-site tasks to keep the workspace running smoothly, and help everyone have a great day at work.

We offer engaging induction training, ongoing development, strong promotion prospects, and a suite of flexible workplace benefits designed to support wellbeing and financial security.