Retail Sales & Customer Experience Associate

JDSports; Kegworth; Presencial; GBP 12 000 - 15 000; Tempo integral

Resumo da oferta

JD Sports in the United Kingdom is looking for a Store Colleague to deliver outstanding customer experience and support the store team on the shop floor.

You will greet customers, help with product information, replenish stock, maintain presentation standards, process transactions, and follow company policies. A positive attitude and teamwork are essential to keep the store running smoothly and to drive sales opportunities.

Qualificações

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conhecimentos

Customer service

Communication

Teamwork

Sales awareness

Stock replenishment

Descrição da oferta de emprego

JD Sports in the United Kingdom is looking for a Store Colleague to deliver outstanding customer experience and support the store team on the shop floor.

You will greet customers, help with product information, replenish stock, maintain presentation standards, process transactions, and follow company policies. A positive attitude and teamwork are essential to keep the store running smoothly and to drive sales opportunities.