Customer Experience Host - Fun, Fast-Paced Entertainment Center

Tenpin; Manchester; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free food during shifts

Enhanced parental leave

Medicash

Employee Assistance Programme

Free counselling

Life assurance 2x salary

Long service awards

Refer a Friend

Spot rewards

Job summary

Tenpin in Manchester is seeking a Customer Service Assistant to deliver excellent hospitality across reception bookings and enquiries while helping host events and maintain the venue.

You will work across Laser Arena, Escape Rooms, Karaoke, and bar services, focusing on friendly, proactive service and willingness to be flexible evenings and weekends. Competitive benefits accompany this fun, energetic role.

Qualifications

• Determined, enthusiastic and able to work in a fast-paced environment.
• Excellent customer service, communication skills, and a can-do attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organized with strong attention to detail and a team player mindset.

Responsibilities

• Manage reception bookings and address customer enquiries.
• Identify sales opportunities and host events.
• Maintain cleanliness and prepare food and drinks.
• Work across departments: Laser Arena, Escape Room, karaoke rooms and bar services.

Skills

Determined

Customer service

Flexible

Team player

Job description

Tenpin in Manchester is seeking a Customer Service Assistant to deliver excellent hospitality across reception bookings and enquiries while helping host events and maintain the venue.

You will work across Laser Arena, Escape Rooms, Karaoke, and bar services, focusing on friendly, proactive service and willingness to be flexible evenings and weekends. Competitive benefits accompany this fun, energetic role.