Customer Experience Host — Fun Center (Flexible Hours)

Harri; Dundee; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Tenpin discounts

Free bowling for family

Free food

Enhanced leave

Medicash

Employee assistance

Free counselling

Life assurance 2x

Long service awards

Refer a friend

Spot rewards

Job summary

Tenpin Dundee is seeking a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke—with a fast-paced, upbeat team. We value confidence, energy and a positive attitude, with flexible hours including evenings and weekends.

Qualifications

• Customer-focused and proactive in a fast-paced environment.
• Excellent communication and service mindset.
• Fully flexible including evenings and weekends.
• Approachable, helpful and a strong team player.

Responsibilities

• Manage reception bookings and enquiries.
• Host events and activities across venues.
• Serve food and drinks and keep areas clean.
• Support colleagues to deliver great guest experiences.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tenpin Dundee is seeking a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke—with a fast-paced, upbeat team. We value confidence, energy and a positive attitude, with flexible hours including evenings and weekends.