Customer Experience & Events Host

Tenpin; Nottingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Retailer discounts (Tenpin Treats) - -

Free bowling for family

Free food

Parental leave

Health care cash back

Employee assistance programme

Counselling

Life assurance 2x salary

Long service awards

Refer a friend

Spot rewards

Job summary

Tenpin Nottingham is looking for a friendly Customer Service Assistant to join our vibrant team. You will handle reception bookings, answer enquiries, and help host events across laser arena, escape rooms, karaoke and parties. You’ll serve food and drinks, keep the centre clean, and ensure every guest has a great experience.

We value confidence, energy and a positive attitude. You must be fully flexible, including evenings and weekends, and be comfortable working across departments to keep

Qualifications

• Determined and enthusiastic with ability to work in a fast-paced environment.
• Excellent customer service and communication skills with a can-do attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organized and a strong team player with attention to detail.

Responsibilities

• Provide excellent customer experience by managing reception bookings and enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across Laser Arena, Escape Rooms, karaoke rooms and children's parties.

Skills

Determined

Enthusiastic

Fast-paced work

Excellent customer service

Communication skills

Can-do attitude

Fully flexible

Evenings and weekends

Team player

Attention to detail

Job description

Tenpin Nottingham is looking for a friendly Customer Service Assistant to join our vibrant team. You will handle reception bookings, answer enquiries, and help host events across laser arena, escape rooms, karaoke and parties. You’ll serve food and drinks, keep the centre clean, and ensure every guest has a great experience.

We value confidence, energy and a positive attitude. You must be fully flexible, including evenings and weekends, and be comfortable working across departments to keep