Customer Experience & Community Coordinator

IWG plc; Stratford-upon-Avon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Training opportunities

Inspiring work environment

Job summary

Regus in the United Kingdom is seeking a friendly Community Associate to help customers at our centre, solving problems and ensuring they have everything they need to work efficiently.

You’ll start the day early, greet visitors, assist with WiFi codes, mail, directions and setting up projectors, and you’ll help plan next week’s networking events. You’ll also allocate posters, email customers, and close the day by tidying the centre and preparing for tomorrow.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks while delivering great service.
• Proficiency with MS Office and basic IT skills.

Responsibilities

• Greet customers and respond to requests as they come in.
• Assist with WiFi codes, mail, directions, and setup of projectors.
• Plan and draft invites for networking events and post notices around the centre.
• Email customers with updates and keep them informed about packages.

Skills

Communication

Customer service

MS Office

Multitasking

Tools

MS Office

Job description

Regus in the United Kingdom is seeking a friendly Community Associate to help customers at our centre, solving problems and ensuring they have everything they need to work efficiently.

You’ll start the day early, greet visitors, assist with WiFi codes, mail, directions and setting up projectors, and you’ll help plan next week’s networking events. You’ll also allocate posters, email customers, and close the day by tidying the centre and preparing for tomorrow.