Community Associate: Flexible Workspace & Networking

Celvista Limited; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

A bright and inspiring work env.

Training and development in sales and技

Access to Regus member network

Access to IWG centres globally

Company pension

Cycle to work scheme

Employee discount

Free parking

On-site parking

Induction programme at Regus buildings

Job summary

Regus, the world's leading provider of flexible workspace solutions, is seeking a dynamic Community Associate to join our UK team. This in-person role focuses on fostering a vibrant workspace community, connecting professionals and delivering an unforgettable member experience across Regus centres.

You will provide exceptional service, manage day-to-day space operations, coordinate events, and support the sales team with tours and product highlights, all while maintaining a welcoming,

Qualifications

• Passionate about creating a vibrant community and supporting professionals in achieving their goals.
• Excellent interpersonal skills with the ability to connect and build relationships with individuals from diverse backgrounds.
• Exceptional customer service skills with a genuine desire to exceed expectations.
• Strong organizational and multitasking abilities to manage various responsibilities simultaneously.
• Proactive and adaptable, thriving in a fast-paced, ever-changing environment.
• Excellent verbal and written communication skills with keen attention to detail.
• Proficient in using technology and Office 365 to a good degree.
• A self-starter who can add value even when not being given directive.

Responsibilities

• Foster an Engaging Community: Be the heart and soul of our workspace by building meaningful relationships with our members, understanding their needs, and creating a sense of belonging within the community.
• Deliver Exceptional Service: Provide outstanding customer service to all members and guests, offering assistance with a smile, managing inquiries, and ensuring a seamless experience throughout their visit.
• Space Management: Maintain a clean, well-organized, and inviting workspace, ensuring that all common areas are consistently presentable and equipped with necessary supplies.
• Event Coordination: Plan and execute exciting community events, workshops, and networking sessions that bring professionals together, foster collaboration, and inspire creativity.
• Sales Support: Collaborate with the sales team to showcase the benefits of Regus to potential clients, conducting tours of the workspace and highlighting the unique features of our flexible solutions.
• Administrative Tasks: Handle various administrative duties, including managing mail and packages, maintaining accurate records, and providing support to the centre manager.
• Second in Command: Ability to take charge on occasion when the centre manager is away and unavailable.

Skills

Passionate about community

Job description

Regus, the world's leading provider of flexible workspace solutions, is seeking a dynamic Community Associate to join our UK team. This in-person role focuses on fostering a vibrant workspace community, connecting professionals and delivering an unforgettable member experience across Regus centres.

You will provide exceptional service, manage day-to-day space operations, coordinate events, and support the sales team with tours and product highlights, all while maintaining a welcoming,