Customer Experience Associate - Fast-Paced Retail

Retail; Newport; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension & life cover

Share schemes

Retail discounts

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's in Newport is seeking a Customer Assistant to help customers with a friendly, energetic approach in a busy store. You will assist with shelves, orders and tills, while using digital tools to enhance the customer experience and keep the store well-presented.

Join a supportive team with opportunities for development, a discount card, holiday entitlement and a range of rewards designed to help colleagues at work and beyond.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers
• Thrive working in a fast-paced, physical and high-energy environment
• A committed team player, always willing to support colleagues and work together
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing and trying new things to improve our service
• Confident learning to use new digital tools and technology to do your job brilliantly
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Job description

Sainsbury's in Newport is seeking a Customer Assistant to help customers with a friendly, energetic approach in a busy store. You will assist with shelves, orders and tills, while using digital tools to enhance the customer experience and keep the store well-presented.

Join a supportive team with opportunities for development, a discount card, holiday entitlement and a range of rewards designed to help colleagues at work and beyond.