In-Store Customer Experience Champion

Retail; Winchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury’s is hiring a Customer Assistant to put customers first, provide friendly and helpful service, and support across store duties in a fast-paced environment. You will help fill shelves, pick orders, serve customers, and use digital tools to enhance the experience.

You will build product knowledge, work across teams, and adapt to variable shifts while maintaining a tidy store and delivering excellent service day after day.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment and assist across store duties.
• Committed team player, willing to support colleagues and collaborate.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and using new digital tools to improve service.
• Take pride in maintaining a clean, well-presented workspace and improving the customer experience.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever customers need you most, including filling shelves, picking orders, serving customers or selling products.
• Using digital tools to perform tasks and enhance customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented, and move loads safely.
• Building product knowledge to confidently recommend items to customers.

Skills

Customer service

Team player

Flexible

Digital tools

Attention to detail

Tools

POS systems

Job description

Sainsbury’s is hiring a Customer Assistant to put customers first, provide friendly and helpful service, and support across store duties in a fast-paced environment. You will help fill shelves, pick orders, serve customers, and use digital tools to enhance the experience.

You will build product knowledge, work across teams, and adapt to variable shifts while maintaining a tidy store and delivering excellent service day after day.