Customer Experience Associate

Sainsbury's; Highweek; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Retail discounts

Wellbeing programmes

Financial wellbeing resources

Job summary

Sainsbury's in the United Kingdom is seeking a Customer Assistant to support store operations with friendly, efficient service. You will help customers, stock shelves, and use digital tools to enhance the shopping experience.

Join a fast-paced, team-oriented environment where you can develop product knowledge, promote offers, and build strong relationships with customers. Flexible hours and a shared commitment to quality and value are part of everyday work at Sainsbury's.

Qualifications

• Friendly and welcoming attitude for helping customers.
• Thrive in a fast-paced, physical, high-energy environment.
• Committed team player who supports colleagues and works well with others.
• Willingness to work across the store and take on new challenges.
• Eagerness to learn and try new things to improve service.
• Confidence using new digital tools and technology.
• Take pride and ownership in a tidy, detail‑oriented workspace and customer experience.

Responsibilities

• Put customers first with thoughtful, friendly, helpful service.
• Assist with shelving, order picking, serving customers, and selling products.
• Use digital tools to perform duties and enhance customer experience.
• Organise stock and keep shelves tidy and well-presented, moving loads safely.
• Build knowledge of products, services and promotions to make confident recommendations.

Skills

Customer service

Friendly demeanor

Teamwork

Flexibility

Digital tools

Job description

Sainsbury's in the United Kingdom is seeking a Customer Assistant to support store operations with friendly, efficient service. You will help customers, stock shelves, and use digital tools to enhance the shopping experience.

Join a fast-paced, team-oriented environment where you can develop product knowledge, promote offers, and build strong relationships with customers. Flexible hours and a shared commitment to quality and value are part of everyday work at Sainsbury's.