Customer Experience Champion

Sainsbury’s Group; England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Group in the United Kingdom is seeking store colleagues to deliver outstanding customer service in a fast-paced environment.

You’ll help customers, fill shelves, assist with orders, and use digital tools to enhance the shopping experience, while staying flexible and a strong team player.

Join a historic retailer committed to inclusion, development opportunities and supporting colleagues in every store.

Qualifications

• Friendly and welcoming attitude with enthusiasm for helping customers.
• Able to thrive in a fast-paced, physical environment.
• Willing to support colleagues and work across the store.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Customer service mindset

Team player

Flexible / adaptable

Digital tools awareness

Job description

Sainsbury's Group in the United Kingdom is seeking store colleagues to deliver outstanding customer service in a fast-paced environment.

You’ll help customers, fill shelves, assist with orders, and use digital tools to enhance the shopping experience, while staying flexible and a strong team player.

Join a historic retailer committed to inclusion, development opportunities and supporting colleagues in every store.