Customer-Focused Sales Assistant: Path to Leadership

Bestway Group; Cullompton; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Bestway Group is seeking a proactive store assistant dedicated to exceptional customer service. You will greet customers, respond to queries, and help maintain a welcoming store environment while upholding company standards.

Your role includes stock replenishment, merchandising, tills accuracy, and promoting promotions. A strong team player with great communication will thrive in our diverse, friendly workforce, contributing to great shopping experiences for customers across our stores.

Qualifications

• Excellent customer service is essential.
• Strong verbal and written communication skills.
• Ability to build positive relationships with colleagues and customers.
• Flexible and adaptable to store needs.
• Strong prioritisation skills.
• A proactive team player committed to team spirit.

Responsibilities

• Greet customers in a friendly and welcoming manner.
• Respond to queues and queries quickly and efficiently.
• Be attentive to customer needs and provide assistance.
• Always courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks to ensure quality.
• Ensure till accuracy and handle transactions correctly.
• Perform stock replenishment and merchandising per guidelines.

Skills

Customer service mindset

Communication skills

Relationship building

Flexibility/adaptability

Prioritisation

Team player

Job description

Bestway Group is seeking a proactive store assistant dedicated to exceptional customer service. You will greet customers, respond to queries, and help maintain a welcoming store environment while upholding company standards.

Your role includes stock replenishment, merchandising, tills accuracy, and promoting promotions. A strong team player with great communication will thrive in our diverse, friendly workforce, contributing to great shopping experiences for customers across our stores.