Customer Advisor — Fast-Paced Store & Digital Help

Retail; Burnley; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Discount card

Generous holiday entitlement

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is hiring as a Customer Advisor to deliver outstanding service across tills, website screens, and the collection counter. You’ll help customers with product questions, process payments and refunds, and work on the shop floor to assist with stock and promotions.

You will be part of a fast-paced retail team, sharing knowledge of products, services and promotions, while providing friendly, helpful support to ensure a great shopping experience. Flexible hours and ongoing training are provided.

Qualifications

• Friendly, welcoming approach to customers.
• Clear communication and active listening.
• Ability to work at pace in a busy retail environment.

Responsibilities

• Deliver excellent customer service at tills, website screens, and collection counter.
• Assist customers with product questions and stock location.
• Process payments, refunds and explain basic financial services.
• Maintain product knowledge and keep the store clean and organized.

Skills

Customer service

Communication

Teamwork

Flexibility

Digital tools

Tools

Cash register

POS system

Shop floor systems

Job description

Argos is hiring as a Customer Advisor to deliver outstanding service across tills, website screens, and the collection counter. You’ll help customers with product questions, process payments and refunds, and work on the shop floor to assist with stock and promotions.

You will be part of a fast-paced retail team, sharing knowledge of products, services and promotions, while providing friendly, helpful support to ensure a great shopping experience. Flexible hours and ongoing training are provided.