Customer Experience Advisor - Holmes Chapel (Maternity Cover)

Everybody Health & Leisure; Holmes Chapel; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Discounted gym membership

Discounted cafe meals

24/7 wellbeing & legal support

Everybody Academy training

Enhanced Pension Scheme

Job summary

Everybody Health & Leisure seeks a Customer Experience Advisor for a full-time maternity cover at Holmes Chapel. Based at Holmes Chapel Community Centre, you will handle electronic and phone enquiries, resolve customer needs, and promote services and campaigns.

You’ll deliver first-class service, build knowledge of the full product range, and support sales campaigns while working in a customer-focused environment. Salary Grade D: £12.86 per hour.

Qualifications

• Experience in a customer-focused role.
• Understanding of leisure management systems.
• Ability to resolve customer enquiries effectively.

Responsibilities

• Take ownership of electronic and phone enquiries to provide solutions.
• Deliver first‑class service to retain and attract customers.
• Build knowledge of full product range and support sales campaigns.

Job description

Everybody Health & Leisure seeks a Customer Experience Advisor for a full-time maternity cover at Holmes Chapel. Based at Holmes Chapel Community Centre, you will handle electronic and phone enquiries, resolve customer needs, and promote services and campaigns.

You’ll deliver first-class service, build knowledge of the full product range, and support sales campaigns while working in a customer-focused environment. Salary Grade D: £12.86 per hour.