Customer Experience Advisor — 6-Month Maternity Cover

Everybody Health and Leisure; Holmes Chapel; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounted gym membership

Discounted food & drink

Everybody Academy training

Enhanced Pension Scheme

Disability Confident employer scheme

Job summary

Everybody Health and Leisure in Holmes Chapel is seeking a Customer Experience Advisor on a full-time maternity cover. You’ll handle electronic and phone enquiries, understand customer needs and provide clear, friendly solutions.

Based in Holmes Chapel, you’ll promote our products and centres, support sales campaigns, and deliver first-class service to help retain and attract customers. Salary is Grade D at £12.86 per hour with a varied weekly schedule and DBS checks.

Qualifications

• Experience in a customer-focused role.
• Understanding of leisure management systems.
• Ability to handle a wide variety of enquiries and resolve issues.

Responsibilities

• Take ownership of electronic and phone enquiries.
• Promote services and support sales campaigns.
• Deliver first-class service to retain and attract customers.

Skills

Customer service

Communication

Issue resolution

Tools

Leisure management systems

Job description

Everybody Health and Leisure in Holmes Chapel is seeking a Customer Experience Advisor on a full-time maternity cover. You’ll handle electronic and phone enquiries, understand customer needs and provide clear, friendly solutions.

Based in Holmes Chapel, you’ll promote our products and centres, support sales campaigns, and deliver first-class service to help retain and attract customers. Salary is Grade D at £12.86 per hour with a varied weekly schedule and DBS checks.