Customer Experience Advisor (FTC 10-12 mos)

Specsavers; Larkhill; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Zusammenfassung

Specsavers is hiring a Customer Service Advisor on a fixed-term contract (10-12 months) to support thousands of customers across multiple channels. You will respond to queries, provide clear information, and help resolve issues to ensure every interaction leaves a positive impression while upholding Specsavers’ reputation for exceptional service.

Join a collaborative team where strong communication, reliability and a customer-first mindset are valued, with opportunities to develop your skills

Aufgaben

• Respond to customer queries across multiple channels with clarity and empathy.
• Resolve issues efficiently to ensure a positive experience for every interaction.
• Collaborate with colleagues to maintain high service standards and share knowledge.

Jobbeschreibung

Specsavers is hiring a Customer Service Advisor on a fixed-term contract (10-12 months) to support thousands of customers across multiple channels. You will respond to queries, provide clear information, and help resolve issues to ensure every interaction leaves a positive impression while upholding Specsavers’ reputation for exceptional service.

Join a collaborative team where strong communication, reliability and a customer-first mindset are valued, with opportunities to develop your skills