Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Ely; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll deliver quality products and exceptional service directly to customers' doors. This role requires a valid UK driving licence and strong customer service skills. You'll be part of a friendly team, contributing to the shop's operations when not on the road. Enjoy varied full-time hours in a dynamic environment, with opportunities to engage with customers and support your colleagues. If you're self-motivated and passionate about service, this is the perfect opportunity for you.

Qualifications

• Valid B-Category UK driving licence with minimal points.
• Strong customer service and time management skills.

Responsibilities

• Manage delivery routes and ensure efficient loading of the van.
• Provide excellent customer service while delivering products.

Skills

UK manual driving licence

Customer service skills

Time management

Physical fitness

Self-motivation

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
5. Helping customers with their shopping and building a rapport with them based on trust and service.
6. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Varied hours of full-time work (37.5 hours) across seven days to include early starts, late finishes, evenings, and weekends.