Customer Delivery Driver, Supermarket Assistant

Redefined Ltd; Bracknell; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering quality products directly to customers. You will ensure excellent customer service while also supporting shop tasks. Ideal for those with a passion for service and teamwork.

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Ability to handle physical tasks like lifting crates and moving cages.

Responsibilities

• Load and prepare your van for deliveries, ensuring all orders are organized.
• Represent the Waitrose brand with excellent customer service on the road.
• Support the shop team with general shopkeeping tasks when needed.

Skills

Customer Service

Time Management

IT Literacy

Job description

About the role

As one of our Customer Delivery Drivers, you’ll deliver the quality Waitrose produce and Partner-led service directly to our customers’ doors. You will embody our ethos - passionate Partners serving food lovers.

When not on deliveries, you'll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient and welcoming environment. Due to the nature of the role, candidates must be 18 years or older.

Key Responsibilities

• Start your day in store, checking your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
• Complete vehicle safety checks to maintain road safety and compliance.
• Represent the Waitrose brand with excellent customer service on the road.
• Assist customers with shopping and build rapport based on trust and service.
• Support the shop team with general shopkeeping tasks when needed.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks like lifting crates and moving cages.
• Ability to work independently, self-motivated, and adaptable.
• IT literacy.

Desirable skills/experience

• Previous driving experience and knowledge of chilled vehicles are advantageous.

About The Partnership

We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a better future. We value diversity, kindness, respect, and creating an inclusive environment where everyone can thrive.

Additional Information

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. Applicants are encouraged to apply promptly as vacancies may close early due to high interest. We support flexible working arrangements and encourage you to discuss this during your interview.