Customer Delivery Driver, Supermarket Assistant

ENGINEERINGUK; Reading; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver. You will deliver quality products to customers and support shop operations. The role emphasizes excellent customer service and teamwork in a friendly environment.

Qualifications

• Full valid B-Category UK manual driving licence.
• Ability to handle physical tasks like lifting crates.

Responsibilities

• Deliver quality Waitrose products directly to customers' doors.
• Load and prepare van for deliveries.
• Assist customers with shopping.

Skills

Customer Service

Time Management

Self-Motivated

IT Literacy

Job description

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Customer Delivery Driver, Supermarket Assistant

About the role
As a Customer Delivery Driver, you'll deliver quality Waitrose products and Partner-led service directly to customers' doors. When not on deliveries, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the shop's smooth operation in a friendly environment.

Key Responsibilities

• Start your day in store by checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
• Complete vehicle safety checks, maintaining road safety and compliance.
• Represent the Waitrose brand with excellent customer service.
• Assist customers with shopping and build rapport based on trust and service.
• Support shop tasks as needed.

Essential skills/experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Strong customer service skills.
• Good time management.
• Ability to handle physical tasks like lifting crates and moving cages.
• Self-motivated, adaptable, and able to work independently.
• IT literate.

Desirable skills/experience

• Previous driving experience and knowledge of chilled vehicles are a plus.

About The Partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We foster a culture of ownership, innovation, and respect, aiming to create a workplace where everyone can thrive and contribute to building a happier world.

We emphasize retail excellence, innovation, and customer service, with a focus on price, quality, and service in Waitrose and a commitment to our employees' growth and well-being.

Our Partners share ownership, voice, and responsibility, working together through challenges and successes, embracing diversity, and creating an inclusive environment.

All roles may require pre-employment vetting, including DBS checks, with information provided during recruitment. Apply early as vacancies may close quickly due to high interest. We support flexible working arrangements, which can be discussed during your interview.

Visit our company hub to learn more about our values, culture, and latest opportunities.

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