Customer Delivery Driver - Abingdon Extra

Tesco; Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery chain is seeking a Customer Delivery Driver in Abingdon. In this role, you will be responsible for delivering excellent service to customers, maintaining the cleanliness of the delivery vehicle, and effectively communicating any changes in orders. A valid driving license is required and flexibility in work hours is encouraged, along with competitive pay starting at £13.35 per hour. Join a dynamic team focused on customer satisfaction and support.

Benefits

Holiday starting at 20 days, increasing to 22 days after 12 months

10% discount and additional savings through Colleague Clubcard

Access to free wellbeing services

Life cover and an award-winning pension plan

Uniform provided

Qualifications

• Must have a valid driving license for at least 12 months with less than 3 penalty points.
• Ability to build relationships with team members.
• Strong communication skills to interact with customers.

Responsibilities

• Ensure the van is clean and organized.
• Engage with customers regarding their orders, including substitutes.
• Deliver products within the specified time slots.

Skills

Building relationships

Warm and welcoming interactions

Energy and drive

Education

Valid UK/EU/EEA Driving license

Job description

Overview

Tesco UK • Abingdon • Permanent • Apply by 26-Oct-2025

Availability Window
Days From time To time Sun 18:00:00 23:00:00 Tue 18:00:00 23:00:00 Thu 18:00:00 23:00:00 Fri 18:00:00 23:00:00 Sat 18:00:00 23:00:00

Pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility; if the times you are available match closely but not exactly to the advertised times, we’d still love to hear from you.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver from Lands\' End to John O\'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes every day. This role involves delivering great service with a smile, and is about more than just driving.

It’s hands-on, physical and full of variety. No two shifts are the same, and customers look for help in many ways. For most of the day you’ll feel like your own boss delivering to customers, with a team of Managers and colleagues back at base to support you when needed.

Whether you’re seeking flexibility, job stability, or a new career direction, Tesco welcomes you.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family
• Access to free wellbeing services with resources to support mind, body and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use: discounts, shares, cycle to work schemes
• Uniform provided and policies to support you for all life moments
• Access to our colleague networks for diverse colleagues. For more information please read the note below
• Further information about available benefits can be read here

You will be responsible for

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean and tidy/organised
• Leaving the back yard clean and free of rubbish; pick up litter as you see it
• Ensuring trays are washed as part of the tray wash process
• Loading the van as required and checking the van for roadworthiness
• Talking to the customer about changes to their order, including substitutions, offering a refund if needed
• Taking care of products/deliveries as if they were your own
• Explaining substitutions to customers and ensuring they are not charged more
• Delivering within the customer’s time slot
• Calling the customer before arriving if early
• Calling the store/centre if running 30 minutes or more late

You will need

• Build relationships with colleagues to create team spirit
• Be warm and welcoming in interactions with customers and colleagues
• Respond quickly to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations
• Share ideas with your Manager and colleagues to improve the store
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone is represented and welcome to be themselves at work. We are a place where Everyone\'s Welcome.

We welcome flexible working discussions and support for life moments such as caring responsibilities, retirement, parenthood, etc. Please talk to us about how we can support during your application.

Accessibility — We are proud to be Disability Confident Leader and offer accessible recruitment. For more information about the accessibility support we can offer, please read here.

Please note: Tesco will recruit individuals who have passed the school leaver\'s age. For the school leavers age in your country please read here.

Some roles may close earlier than the advertised end date due to high volumes of applications. We offer feedback to candidates who attend an interview.

For more information about us please visit www.tescoplc.com