Customer Delivery Agent

ZIGUP plc; Norwich; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Quarterly bonus

Annual leave 24–26 days

Buy/sell extra days

Life assurance 2x salary

Well-being services

Pension & share schemes

Job summary

Northgate Vehicle Hire is seeking a Driver to join our team on a permanent basis with guaranteed hours. You will deliver and collect vehicles to customers’ doors, while keeping vehicles clean and maintained to our exacting standards.

A full UK or EU driving licence is required, and no prior experience is necessary if you have a can-do attitude. The role offers a 24-hour-per-week schedule (including Saturday on a rota) with a basic salary of £15,907 plus a bonus scheme and a range of employee

Qualifications

• No prior experience required; a confident, positive approach helps you succeed.
• Must hold a full UK or EU driving licence to operate company vehicles.
• Able to deliver a high standard of service and safety while on customer visits.

Responsibilities

• Deliver and collect vehicles to customers at their locations.
• Maintain vehicle presentation and cleanliness before handover.
• Provide a friendly, reliable service and adhere to safety standards.

Skills

Can-do attitude

Great customer service

Full UK or EU driving licence

Job description

Salary: £15,907+ bonus

Weekly Hours: 24hours / week (includes Saturday working on rota basis)

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do. As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!). Life as a Driver with Northgate Fleet Services A day in the life of a Driver is fast-paced and physical - most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help. We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us - with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career. As a Driver with Northgate Fleet Services, we offer: Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme
• Start with 24 days,increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday! all pro rota
• free life assurance (2x your salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.