Customer Delivery Agent

ZIGUP plc; Penrith; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Quarterly bonus

Annual leave 24-26 days

Buy/sell extra days

Life assurance

Well-being support

Gym discounts

Vehicle leasing

Pension

Save-as-you-earn

Benefits app

Pay app

Job summary

Northgate Vehicle Hire in Penrith is looking for a Driver/Valeter to join our busy team. You'll prepare vehicles to high standards through valeting and presentation, ensuring they are clean and safe for customer use, while also supporting driving duties between sites.

No previous experience required; a full UK or EU driving licence is essential. We offer a permanent contract with guaranteed hours, a competitive basic salary plus a quarterly bonus, and a package of employee benefits.

Qualifications

• No prior experience required; full UK or EU driving licence essential.
• A positive, can-do attitude with a commitment to great service.
• Willingness to work weekends on a rotational basis.

Responsibilities

• Valet and present vehicles to high standards to ensure safety and appeal.
• Assist with driving duties between sites and help with collections/deliveries.
• Support branch operations and help the team deliver excellent customer service.

Skills

Customer service

Driving licence

Can-do attitude

Team player

Job description

Location: Penrith

Salary: £28,168 pa + bonus up to £1,408pa OTE
Weekly Hours: 42.5 hours / week - includes weekend working on rotational basis

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Driver/Valeter, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver or Valeter, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

Life as a Driver/Valeter with Northgate Vehicle Hire.
This is a varied, hands-on role where the majority of your time will be spent preparing vehicles to the highest standards through valeting and presentation, ensuring they are clean, safe, and ready for customer use. Alongside this, you’ll also support the branch with driving duties, including moving vehicles between sites and assisting with collections and deliveries when required. Ideal for someone who takes pride in vehicle presentation and enjoys being part of a busy team environment.

We understand that you havea life and responsibilities outside of work, so helping you find the right balance between the two is important to us - with a permanent contract and guaranteed hours, as a Driver/Valeter we offer a long-term, stable role, which can also be a great opportunity to progress your career.

As a Driver/Valeter with Northgate Vehicle Hire, we offer:
Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme (up to £1408)
• Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (2x your salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.