Customer-Centric Sales Admin Specialist

Hager Group; Telford; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Personalized onboarding experience

HiUniversity training

Internal career opportunities

Résumé du poste

Hager Group in Telford is looking for a Sales Administration Specialist to join the Sales & Marketing team on a permanent contract. You will act as the face of the Customer Service team, owning customer interactions from first contact to post‑sale follow‑up, and build strong relationships with internal sales colleagues and customers.

The role emphasizes accurate sales order processing, clear communication, and adherence to quality standards.

Qualifications

• You are a customer-focused professional delivering high-quality service.
• Excellent communication and interpersonal skills to interact with internal teams and customers.
• You are highly organised and detail-oriented, handling multiple tasks accurately.
• You collaborate well with stakeholders in a dynamic environment.
• You are proactive, take ownership and drive results with integrity.

Responsabilités

• Act as the face of the Customer Service team and own customer interactions.
• Build strong relationships with internal sales teams and customers for alignment.
• Accurately process sales orders in line with defined standards.
• Manage inbound calls and emails with fast, professional responses.
• Maintain product knowledge across Hager brands to support customer needs.

Connaissances

Customer-focused

Communication skills

Organised and detail-oriented

Collaborative and adaptable

Proactive and resilient

Description du poste

Hager Group in Telford is looking for a Sales Administration Specialist to join the Sales & Marketing team on a permanent contract. You will act as the face of the Customer Service team, owning customer interactions from first contact to post‑sale follow‑up, and build strong relationships with internal sales colleagues and customers.

The role emphasizes accurate sales order processing, clear communication, and adherence to quality standards.