Client-Focused Sales Admin Specialist

Hager; Telford; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Personalized onboarding experience

Hi University training

Internal career opportunities

Zusammenfassung

Hager Group in Telford is seeking a Sales Administration Specialist to join our Sales & Marketing team. You will act as the face of the Customer Service team, handling interactions and ensuring a seamless, best-in-class customer experience.

You will build strong relationships with internal sales and customers, process orders accurately, manage inbound calls and emails, and deepen product knowledge across Hager brands.

Qualifikationen

• Customer-focused professional with commitment to high-quality service.
• Excellent communication and interpersonal skills for internal and external stakeholders.
• Organised and detail-oriented with ability to manage multiple tasks.

Aufgaben

• Act as the face of the Customer Service team, delivering a seamless customer experience by owning interactions.
• Build strong relationships with internal sales teams and customers for alignment and collaboration.
• Accurately process sales orders in line with defined standards and ensure data quality.
• Manage inbound calls and emails with fast, professional, solution-oriented responses.
• Maintain product knowledge across Hager brands to support customer needs.
• Ensure compliance with Quality, Health, Safety and Environmental standards and internal processes.

Kenntnisse

Customer-focused

Communication

Organisation

Collaboration

Resilience

Jobbeschreibung

Hager Group in Telford is seeking a Sales Administration Specialist to join our Sales & Marketing team. You will act as the face of the Customer Service team, handling interactions and ensuring a seamless, best-in-class customer experience.

You will build strong relationships with internal sales and customers, process orders accurately, manage inbound calls and emails, and deepen product knowledge across Hager brands.