Customer-Centric Retail Associate (Sales & Service)

JD Sports Fashion PLC; Belfast City District; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

JD Sports Fashion PLC in Belfast is looking for a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and help maintain the high service and presentation standards the brand is known for.

In a fast-paced retail environment, you will learn new skills, work well with colleagues, and support day-to-day store operations while following company policies and health and safety guidelines.

Qualifications

• Deliver a positive and welcoming experience for customers.
• Identify needs, recommend products and promote related items.
• Maintain high standards of customer service.
• Keep shop floor presentation sharp and stock areas organised.
• Follow company policies and health and safety requirements.

Responsibilities

• Greet customers confidently and provide product information.
• Replenish stock and ensure products are displayed correctly.
• Process transactions and assist with deliveries.
• Use in-store systems to support enquiries and store operations.
• Work collaboratively with colleagues to run the store smoothly.

Skills

Adaptability

Customer engagement

Organisation

Team collaboration

Learning mindset

Job description

JD Sports Fashion PLC in Belfast is looking for a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and help maintain the high service and presentation standards the brand is known for.

In a fast-paced retail environment, you will learn new skills, work well with colleagues, and support day-to-day store operations while following company policies and health and safety guidelines.