Retail Sales & Service Specialist

JD Sports Fashion PLC; England; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor in a fast-paced retail environment. You will greet customers, assist with product information, keep displays sharp, replenish stock, and ensure adherence to company standards.

Join a supportive team, learn new skills, and contribute to smooth store operations while upholding the brand's high standards for presentation and customer care.

Qualifications

• Experience delivering friendly customer service.
• Ability to adapt communication style to different customers.
• Strong organisational skills and ability to manage tasks.
• Willingness to learn and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service and store presentation.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, and assist with deliveries.
• Use in-store technology and systems to support enquiries and daily store operations.

Skills

Customer service

Sales understanding

Communication

Teamwork

Job description

JD Sports Fashion PLC is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor in a fast-paced retail environment. You will greet customers, assist with product information, keep displays sharp, replenish stock, and ensure adherence to company standards.

Join a supportive team, learn new skills, and contribute to smooth store operations while upholding the brand's high standards for presentation and customer care.