Customer Care - Full time, Flexible Availability

TN United Kingdom; Sheffield; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to join their dynamic team in Sheffield. This role is perfect for someone who thrives in a fast-paced environment and enjoys connecting with customers. As the face of the restaurant, you'll be responsible for ensuring a welcoming atmosphere and maintaining high standards of service. With a focus on inclusivity and community, this position offers the chance to be part of a respected brand while enjoying benefits like holiday pay and employee discounts. If you have a genuine smile and a passion for customer service, this opportunity is for you!

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to engage with customers and maintain a welcoming atmosphere.
• Strong communication skills and attentive listening are essential.

Responsibilities

• Engaging with customers and ensuring smooth operations in customer areas.
• Maintaining cleanliness standards and creating a warm atmosphere.

Skills

Customer Engagement

Effective Communication

Problem Solving

Teamwork

Education

High School Diploma

Job description

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Customer Care - Full time, Flexible Availability, Sheffield

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Client:

Location:

Sheffield, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

2f6b23bdc469

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You'll work in a fast-paced, energetic environment, and we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also important. Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.