Temporary Customer Service Advisor (DAYS and NIGHTS)

Michael Page (UK); Stockport; On-site; GBP 20,000 - 30,000; Full time

Job summary

A well-known entity in the not-for-profit sector is seeking a Temporary Customer Service Advisor to join their Stockport office. This role offers the chance to provide compassionate support to customers while managing call centre queries. The successful candidate will enjoy a competitive hourly rate, weekly pay, and the opportunity for permanent employment after a successful temporary period. With flexible shifts and a strong focus on professional development, this position is perfect for those looking to make a meaningful impact in customer service. Join a team dedicated to making a difference in the community!

Benefits

Competitive hourly rate

Weekly pay

Opportunity to go permanent

Professional development opportunities

Immediate start after compliance checks

Qualifications

• Experience in a call centre is essential for this role.
• Must have a Full UK Driving License and successful DBS check.

Responsibilities

• Answer calls and handle queries related to customer well-being.
• Update customer accounts within a CRM system.

Skills

Call Centre Experience

Customer Care

Communication Skills

Teamwork

Self-Starter Attitude

Education

Full UK Driving License

Tools

CRM System

Job description

About Our Client

Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor to join their Stockport office on a temporary on-going basis with the view to go permanent.

Job Description

As a Temporary Customer Service Advisor you will:

• Answer calls and handle call-centre type queries related to customer well-being.
• Provide compassionate and empathetic care to customers.
• Update customer accounts within a CRM system.
• Perform ad-hoc duties as required.

The Successful Applicant

To be successful in this role:

• Experience working within a call centre environment is essential.
• Ability to commit to an on-going temporary role with the view to go permanent.
• Confidence on the phone and a positive demeanor.
• Strong work ethic and a self-starter attitude.
• Team player.

Minimum Requirements

A Full UK Driving License is essential for the role, along with a successful DBS check.

Fully flexible availability is required, as this role includes different shifts on a 16-week rota, which include days (06:00 - 16:00), (14:00 - 22:30), and (22:00 - 06:00).

What's on Offer

In return, our client can offer:

• Competitive hourly rate and weekly pay.
• An opportunity to be made permanent.
• Immediate start after successful compliance checks.
• Opportunities for professional development and growth.