Guest Host

P Louise; Stockport; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the beauty sector is seeking a confident Host to create memorable experiences for every guest. In this dynamic front-of-house role, you will be the first point of contact, welcoming visitors to a vibrant café and shop. The ideal candidate will possess a high-energy personality and a proactive attitude, ensuring exceptional customer service in a fast-paced environment. Join a fun and supportive team that values creativity and offers opportunities for growth, along with competitive compensation and exciting perks. If you are passionate about delivering outstanding experiences, this role is perfect for you.

Benefits

Collaborative working environment

Free on-site parking

Access to company events

Free on-site gym

Store discount

Moody Monday’s treat

Qualifications

• High-energy, outgoing personality with excellent communication skills.
• Ability to remain calm in a fast-paced environment.

Responsibilities

• Welcome and greet guests in a warm and professional manner.
• Manage customer flow and provide assistance to visitors.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Positive Attitude

Flexibility

Job description

Job Description

About us:

P Louise is a leading name in the beauty, known for innovation, empowerment, and a bold brand identity. Based in the heart of our headquarters, we are home to an ever-growing on-site shop and café that attract a high volume of visitors daily. Our mission is to provide not just high-quality products and training, but a memorable in-person experience for every guest who walks through our doors.

We are currently seeking a confident and customer-focused Host to join our team at the P Louise Empire. This is a key front-of-house role, where you will act as the first point of contact for visitors to our café and shop. We are looking for someone who is enthusiastic and passionate about delivering an exceptional customer experience.

Location: Stockport

Hours: Fully flexible availability required, including weekends. Permanent, full time

Key Responsibilities:

• Welcome and greet all guests in a warm and professional manner
• Manage customer flow within the café and shop
• Provide general information and assistance to visitors
• Ensure the host stand and surrounding area is clean, tidy, and well-presented at all times
• Collaborate with team members to maintain a high standard of customer service

Candidate Requirements:

• High-energy and outgoing personality
• Positive, proactive attitude with a strong work ethic
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in a fast-paced environment
• Fully flexible with availability, including weekends and peak hours
• Previous front-of-house or hospitality experience is desirable but not essential

Benefits:

• Collaborative and creative working environment.
• A fun and supportive work environment where creativity thrives.
• Opportunities for growth and professional development
• Competitive compensation and benefits
• Work with a team that shares your passion
• Free on-site parking
• Access to company events
• Free on-site gym
• Store discount
• ‘Moody Monday’s’- a staff treat every Monday