Customer Care Associate – Betting Shop

William Hill; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

London location allowance (0.50 per hr

Annual bonus

28 days holiday

Birthday day off

Pension matching 4%

Discounts

Training and development

Job summary

William Hill is recruiting for shop-based roles across London and the UK. You will welcome customers, process bets, demonstrate betting terminals, and build relationships while delivering excellent service.

The role promotes safer gambling and supports shop managers with displays, opening and closing tasks. We offer flexible hours (full and part-time), a London location allowance, annual pay reviews with a bonus, 28 days holiday (pro rata), paid birthday day off, pension contributions matched up

Responsibilities

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Demonstrating how to use betting terminals
• Building relationships with customers and providing excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening/closing activities

Job description

William Hill is recruiting for shop-based roles across London and the UK. You will welcome customers, process bets, demonstrate betting terminals, and build relationships while delivering excellent service.

The role promotes safer gambling and supports shop managers with displays, opening and closing tasks. We offer flexible hours (full and part-time), a London location allowance, annual pay reviews with a bonus, 28 days holiday (pro rata), paid birthday day off, pension contributions matched up