Customer Care Apprentice

Getting In Limited; Northampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Care Apprentice to join their dynamic team in Northampton. This exciting opportunity involves providing exceptional customer service and administrative support across various departments. As part of a close-knit team, you'll develop essential skills while pursuing a Business Administration Level 3 qualification. The company prides itself on delivering top-notch service to the builders' merchant industry and is committed to investing in its staff and infrastructure. If you're enthusiastic, proactive, and ready to embark on a rewarding career, this apprenticeship is perfect for you!

Qualifications

• Outgoing and enthusiastic, able to work in a close-knit team.
• Good attention to detail and able to ask questions.

Responsibilities

• Answering and making phone calls with confidence.
• Responding to customer and colleague enquiries efficiently.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical thinking

Team working

Creativity

Initiative

Education

Good level of education in maths

Good level of education in English

Job description

What do you want to search? Keyword Apprenticeship Type Location

Customer Care Apprentice

Apply From: 01/05/2025

Learning Provider

Delivered by STARTING OFF LIMITED

Employer

CIRRUS TRADING LTD

Vacancy Description

Key responsibilities:

1. Answering and making phone calls with confidence
2. Sending and responding to emails efficiently
3. Offering office admin support
4. Assisting with all roles across all departments within the company
5. Offering support and assistance to our customers, suppliers and colleagues
6. Responding to customer and colleague enquiries quickly and efficiently

Person specification:

1. Be outgoing and enthusiastic and be able to work as part of a close-knit busy team
2. Be able to use your own initiative and be willing to help out whenever required in all departments
3. Have a good level of education in both maths and English
4. Show good attention to detail
5. Be able to ask questions
6. Have a good sense of humour

This role will be supported by a Business Administration Level 3 qualification supported by Starting Off.

Key Details

Vacancy Title

Customer Care Apprentice

Employer Description

Our client is a very well-established local business that distributes goods to building merchants all over the UK and they are now looking for a Customer Service Advisor Apprentice to join their team. Their aim has always been, and will continue to be, to offer a first-class service to the builders merchant industry. They promise to always invest heavily in stock, infrastructure and staff, to enable this service to continue. They are now looking for an apprentice to join their friendly team in Northampton.

Vacancy Location

CIRRUS BUILDING LODGE WAY NORTHAMPTON NN5 7US

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000317326

Key Dates

Apply From

01/05/2025

Closing Date For Applications

2025-06-28 23:59:59

Interview Begin From

Possible Start Date

2025-07-12 00:00:00

Training

Training to be Provided

• Business Administration Level 3 Apprenticeship Standard
• Remote training delivery
• onefile
• VLE
• 6 hours of dedicated training time every week

Learning Provider

STARTING OFF LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative

Apply Now