Apprentice Customer Service Advisor

TN United Kingdom; Nottingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Customer Service Apprentice to join their dynamic team in Nottingham. This role offers an exciting opportunity to gain hands-on experience and develop essential customer service skills through mentoring and training. You will engage with customers, secure orders, and build lasting relationships while working towards your Level 2 qualification. This apprenticeship is not just a job; it's a pathway to a rewarding career with the potential for full-time employment upon completion. If you're enthusiastic, detail-oriented, and eager to learn, this could be the perfect opportunity for you.

Qualifications

• GCSE in English and Maths (Grade 4) required.
• Attention to detail and communication skills are essential.

Responsibilities

• Secure orders from prospective customers.
• Establish and maintain business relationships with customers.
• Use the CRM effectively for customer management.

Skills

Attention to detail

Communication skills

Customer care skills

Enthusiasm to learn

Excellent telephone manner

Punctual

Education

GCSE or equivalent in English Language

GCSE or equivalent in Maths

Tools

CRM software

Job description

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Apprentice Customer Service Advisor, Nottingham

Client: RH Commercial Vehicles

Location: Nottingham, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: cdf8cc6015a2

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

What will you learn?

We are looking for a Customer Service Apprentice to join our fast-growing and successful company! As a Customer Service Apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 qualification. On successful completion, you will receive:

• Level 1 / Level 2 Functional Skills in English & Maths (if required)
• Level 2 in Customer Service

Roles and Responsibilities:

• Secure orders from prospective customers
• Establish & maintain business relationships with current and prospective customers
• Research potential customers
• Communicate effectively with customers
• Use the CRM effectively
• Telephone validation of leads

Requirements and prospects

Desired skills: Attention to detail, Communication skills, Customer care skills, Enthusiasm to learn, Excellent telephone manner, Punctual

Desired qualifications: GCSE or equivalent in English Language (Grade 4) and Maths (Grade 4) are essential.

The company aims to offer full-time employment to the successful candidate upon completing the Apprenticeship Scheme.

Training

Training provider: REMIT GROUP LIMITED

For this apprenticeship, applications are being processed by Remit Ltd.

If interested, please submit your CV and cover letter to [email protected]. For inquiries, contact Edward Baxter at 01636 555 899.