Customer Care Advisor (3mth FTC) – Hybrid Hours

Mamas & Papas Limited; Huddersfield; Híbrido; GBP 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking

Company bonus scheme

Hybrid flexi office with 2 days WFH

33 days holiday

Descripción de la vacante

Mamas & Papas Limited in Huddersfield is seeking a Customer Care Advisor to join our head office front line. You will receive full training in call and email handling and will support customers across our stores, online orders, and retail partners.

The role is a temporary 15-hour contract, with standard hours Monday to Friday 09:15–17:30 and one in three Saturdays, offering a friendly team, on-site parking, and opportunities to grow with a globally expanding retailer.

Formación

• Experience in customer service environments.
• Ability to handle calls and emails with professionalism.
• Strong problem-solving and communication skills.

Responsabilidades

• Assist customers with queries about products, orders and returns.
• Provide friendly, professional support to enhance customer satisfaction.
• Operate telephone and email channels as part of the care team.

Conocimientos

Customer service

Problem solving

Communication

Call handling

Descripción del empleo

Mamas & Papas Limited in Huddersfield is seeking a Customer Care Advisor to join our head office front line. You will receive full training in call and email handling and will support customers across our stores, online orders, and retail partners.

The role is a temporary 15-hour contract, with standard hours Monday to Friday 09:15–17:30 and one in three Saturdays, offering a friendly team, on-site parking, and opportunities to grow with a globally expanding retailer.