Customer Assistant - Visual Merchandiser - York

Marks & Spencer Plc; York and North Yorkshire; On-site; GBP 20,000 - 28,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Visual Merchandiser for Fashion, Home & Beauty. This frontline role shapes how customers experience the store and requires an eye for style, a hands-on approach and the energy to bring campaigns to life.

You’ll implement the hottest merchandising plans, deliver high-impact displays, act as a visual storyteller, and balance creativity with operational needs on a fast-moving shop floor.

Qualifications

• Eye for fashion and visual presentation.
• Willingness to work flexible shifts.

Responsibilities

• Implement high-impact store displays that align with merchandising plans.
• Balance creativity with operational needs on a fast-moving shop floor.
• Collaborate with colleagues to ensure the store looks appealing and sells well.

Skills

Eye for fashion

Visual storytelling

Resilience

Job description

Stylist

Work Pattern

• Week 1
• Sunday 07:00 - 15:00
• Monday 07:00 - 15:00
• Wednesday 11:00 - 19:00
• Thursday 07:00 - 15:00
• Friday 07:00 - 15:00

• Week 2
• Monday 07:00 - 15:00
• Tuesday 07:00 - 15:00
• Wednesday 07:00 - 15:00
• Friday 07:00 - 15:00
• Saturday 07:00 - 15:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?