Customer Assistant - Visual Merchandiser - Carlisle

MARKS&SPENCER; Carlisle; On-site; GBP 18,000 - 26,000; Full time

Job summary

Marks & Spencer in Carlisle is seeking a Visual Merchandiser to shape store displays for Fashion, Home & Beauty. You will translate merchandising plans into on-floor visuals that attract customers and drive sales, balancing creativity with operational needs.

The role emphasizes a sharp eye for fashion, resilience, and the ability to perform under pressure in a busy retail setting. You’ll collaborate with colleagues to keep displays fresh and on-brand.

Qualifications

• Must be 18 years or older to comply with health and safety legislation.
• Strong eye for fashion with the ability to create impactful visual displays.
• Able to work at pace and balance creativity with store operational needs.
• Flexible and team-oriented.

Responsibilities

• Implement merchandising plans to bring campaigns to life.
• Deliver high-impact visual updates on the shop floor.
• Collaborate with store colleagues to maintain compelling displays.
• Adapt quickly to changing priorities in a fast-moving retail environment.

Skills

Eye for fashion

Resilience

Fast-paced retail

Job description

Work Pattern:

Week 1

Monday: 07:00 - 13:30

Wednesday: 07:00 - 13:30

Thursday: 07:00 - 13:30

Saturday: 07:00 - 13:30

Week 2

Sunday: 08:00 - 14:30

Tuesday: 07:00 - 13:30

Wednesday: 07:00 - 13:30

Thursday: 07:00 - 13:30

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.